Where do I pay my Fort Walton Beach utility bill after Hurricane Isaias?

The city's Customer Service Office is temporarily at the Fort Walton Beach Recreation Center because of damage to City Hall, according to a city notice posted Oct. 15, 2026. Other payment options are also available.

Is there financial assistance from FPL after Hurricane Isaias?

FPL announced on Oct. 14, 2026, that it is helping customers affected by Isaias access $2 million in financial assistance. Its Assistance Center can connect customers with programs for energy bills and home repairs.

When did storm debris pickup start in Destin?

Destin's notice says storm debris collection began Thursday, Oct. 15, 2026. A chamber of commerce post carrying the city notice says collection runs sunup to sundown, seven days a week.

After Isaias: bills, debris and replanting help in Okaloosa County cities

A city-by-city guide for Fort Walton Beach, Destin, Mary Esther and Crestview, with FPL's financial assistance and UF/IFAS replanting advice.

By Emerald Coast Dispatch Published Oct. 18, 2026, 1:23 am

Hurricane Isaias recoveryPart of a story we are following · 14 articles · See every update

Card showing $2 million in FPL financial assistance for Okaloosa customers after Hurricane Isaias.

Graphic: Vik Media Group

Information as of Oct. 18, 2026. City notices change quickly, so confirm with the city before you go.

Where can I pay my Fort Walton Beach utility bill after Isaias?

The City of Fort Walton Beach‘s Customer Service Office has been temporarily moved to the Fort Walton Beach Recreation Center because of damage to City Hall from Hurricane Isaias, according to a city notice posted Oct. 15, 2026. You can pay there or use any of the city’s other payment options. The notice does not give a date for the office to return to City Hall.

What financial help is available from FPL?

Florida Power & Light Co. (FPL) announced on Oct. 14, 2026, that it is helping customers affected by Isaias access $2 million in financial assistance, according to an FPL newsroom release. FPL Northwest Florida’s website says its Assistance Center can connect customers with programs for energy bills, home repairs and more.

FPL also lists an Electrical Repair Assistance application for damaged meter cans (the boxes that hold the electric meter) and weather heads (the point where power lines connect to a home). Applicants must qualify, according to the FPL site.

How does storm debris pickup work in each city?

Rules differ by city. The table summarizes what each city has published.

City	What the city says	Source date
Fort Walton Beach	The city contracted DRC Emergency Services for pickup. Place limbs, trees and storm-related wood such as fences and docks at the curb, away from hydrants and utilities.	Oct. 11, 2026
Destin	Debris collection began Thursday, Oct. 15, 2026.	Oct. 14, 2026
Mary Esther	Pickup is underway. Residents were asked to park in their driveway during the week of the Oct. 14 update. The city also asked residents not to bag storm debris.	Oct. 14, 2026
Crestview	The city has a “Hurricane Isaias Information” page and a “Recovery Resources Information” page.	Oct. 14-15, 2026

A Destin Chamber of Commerce news post carrying a city notice says collection runs sunup to sundown, seven days a week, starting in West Destin, with one truck assigned to the Crystal Beach area. It asks residents not to park on city streets. Destin also has an official page titled “Hurricane Isaias Debris Collection Info!”

The Crestview pages are described as the city’s official source for alerts, emergency resources and instructions. This guide does not summarize their contents.

The city sources reviewed for this guide do not include a notice from Niceville.

How do I report storm damage in Okaloosa County?

The City of Fort Walton Beach asks residents to report damage at myokaloosa.com, saying the data helps speed state and federal aid for Okaloosa County. Mary Esther also asks residents to report storm damage to Okaloosa County. Destin posted a notice on Oct. 13, 2026, with a QR code for reporting hurricane damage.

What fence repair and contractor rules apply?

Fort Walton Beach is waiving permit fees for repairs to fences damaged by Isaias, effective immediately as of a notice posted Oct. 14, 2026. The waiver does not cover new fences or other permits. Destin posted a notice titled “Building Permit Exemption for fence and dock repairs” on Oct. 14, 2026. This guide does not summarize the notice’s text.

Mary Esther recommends checking that a repair contractor is registered with the city.

What is the status of Mary Esther water, parks and services?

Mary Esther’s Oct. 14, 2026, update says the city lifted its water conservation request on Thursday, Oct. 15, and that Oak Tree Neighborhood Park reopens Thursday. For water and sewer, call 850-420-7324. For City Hall, call 850-243-3566.

What else is Fort Walton Beach offering?

Welfare visits: Residents with special needs or limited mobility can request a visit from the Fort Walton Beach Police Department by calling 850-833-9546, according to an Oct. 8, 2026, notice.
Trash service: Since Monday, Oct. 5, 2026, the city’s Sanitation Division has offered “2-1-1 service”: two trash pickups, one recycling pickup and one yard waste pickup per week.
Facility status: The city says some offices and facilities are still without power or damaged, and its Oct. 14, 2026, notice lists the current status of each.

How do I replant after Hurricane Isaias?

UF/IFAS Extension Okaloosa County published “After the Storm: Helping Your Northwest Florida Landscape Recover from a Hurricane” on Oct. 12, 2026, and “Selecting and Planting Trees After a Hurricane” on Oct. 16, 2026. UF/IFAS is the University of Florida’s Institute of Food and Agricultural Sciences.

The Extension offices are at 3098 Airport Road in Crestview and 1954 Lewis Turner Blvd. in Fort Walton Beach. Hours are Monday through Friday, 8 a.m. to 5 p.m., closed noon to 1 p.m. The phone number is 850-689-5850.

Questions and answers

Where do I pay my Fort Walton Beach utility bill after Hurricane Isaias?: The city's Customer Service Office is temporarily at the Fort Walton Beach Recreation Center because of damage to City Hall, according to a city notice posted Oct. 15, 2026. Other payment options are also available.
Is there financial assistance from FPL after Hurricane Isaias?: FPL announced on Oct. 14, 2026, that it is helping customers affected by Isaias access $2 million in financial assistance. Its Assistance Center can connect customers with programs for energy bills and home repairs.
When did storm debris pickup start in Destin?: Destin's notice says storm debris collection began Thursday, Oct. 15, 2026. A chamber of commerce post carrying the city notice says collection runs sunup to sundown, seven days a week.