Santa Rosa Opens FEMA Individual Assistance Registration Points in Milton and Jay
Two walk-in sites now help residents register for FEMA Individual Assistance after Hurricane Isaias.
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Santa Rosa County has opened FEMA Individual Assistance registration points to help residents who were affected by Hurricane Isaias apply for federal aid, according to a county News Flash posted on the Santa Rosa County Board of County Commissioners website. The county has received a FEMA Disaster Declaration for Individual Assistance for the storm.
Where to register for FEMA assistance in Santa Rosa County
The registration points are open Monday through Friday, from 8 a.m. to 5 p.m., until further notice, according to the county. Staff from the State Emergency Response Team will be available at all locations to help residents register.
- Milton: Santa Rosa County Administrative Complex, 6495 Caroline Street in Milton. The point is in the hallway outside Suite L. Enter through the main middle entrance and take the hallway to the right.
- Jay: Bray-Hendricks Park, 5259 Booker Lane in Jay. The point is in the building in the middle of the park.
The county says additional locations and weekend hours may become available, and it will share updates as information becomes available. The county has not yet said when weekend hours would start.
What FEMA Individual Assistance can cover
According to the county, assistance may include grants for temporary housing and home repairs, low-interest loans to cover uninsured property losses, and other programs for individuals and families recovering from the storm. Residents who had damage or losses should file a claim with their insurance provider before applying for federal assistance.
How to apply without going to a registration point
The county lists three other options:
- Online at DisasterAssistance.gov, entering your location and clicking “Apply Online.”
- By phone, calling the FEMA Helpline at 1-800-621-3362 (TTY 1-800-462-7585). The toll-free numbers are open every day from 7 a.m. to 10 p.m.
- With the FEMA mobile app.
Residents who use a relay service, such as video relay service (VRS) or captioned telephone service, should give FEMA the number for that service when applying.
What the county has not said
The News Flash does not give a deadline for applying for individual assistance. Readers should confirm the deadline with FEMA or the county before delaying an application.
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Questions and answers
- Where can I register for FEMA assistance in Santa Rosa County?
- According to Santa Rosa County, registration points have opened at the Santa Rosa County Administrative Complex, 6495 Caroline Street in Milton, and at Bray-Hendricks Park, 5259 Booker Lane in Jay. They are open Monday through Friday, 8 a.m. to 5 p.m., until further notice.
- Can I apply for FEMA assistance online or by phone?
- Yes. The county says residents can apply online at DisasterAssistance.gov or call the FEMA Helpline at 1-800-621-3362, which is open every day from 7 a.m. to 10 p.m.





